Markman’s Diamonds & Fine Jewelry is committed to the satisfaction of our customers and offers a 30-day money back guarantee. For any reason, you may return your purchase within 30 days for a full refund or exchange. Please note that a 50% non-refundable deposit does apply for special order items since we are not reliably able to restock these items. Our goal is to your happiness and we will work with you to tailor a solution to each individual situation.
Markman’s Diamonds & Fine Jewelry allows customers to trade up their original Markman’s diamonds for diamonds of a different size, shape or quality, dollar-for-dollar towards a stone of twice the value or more. For example, a customer can trade in their original diamond purchased for $5,000 towards a diamond valued at $10,000 and only need to pay the $5,000 difference at purchase. As always, our goal is your happiness and we will work with you to tailor our trade-up options to your individual situation.
While we believe strongly that no stone matches the unique brilliance of a natural diamond, for our customers facing financial challenges, we offer moissanite as center stone alternative in designer engagement settings.
Markman’s offers a trade-up program to assist our customers in one day replacing their moissanite with a natural diamond. For two years from the date of purchase, we will accept a trade-in and apply 75% of the purchase price of the moissanite towards a diamond purchase to account for polishing and restocking costs. From two to five years from the date of purchase, we will accept a trade-in and apply 50% towards a diamond purchase. If you have any questions about this program, please contact us and our associates will be happy to assist you.